Q1: Are you a factory or a foreign trade company A: We have factory to produce dog bed、dog bag、dog clean、dog feeder and dog harnesses, and also we have the agent for some other brand.
Q2: Could you provide samples? How can I order the samples ?
A: Yes, we are pleased to provide sample for testings. Sample fee and freight cost is chargeable.Samplewill be sent after the receipt of payment. Sample cost could be refund after the order confirmed.
Q3: Can I print my LOGO on the product?
A: Yes, your logo could be silk screent printing or Laser logo on the products.
Q4: How's the quality?
A: We are ensure 100% good quality before ship to clients. we check every good ONE BY ONE
Q5. What’s the warranty of your products?
A:Normally is one year warranty from the shipping date.
Q6. What about the lead time?
A:Sample needs 7-10 days, mass production time needs 2-3 weeks for order quantity more than.
Q7. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. Q8. How to proceed an order? A: Firstly let us know your
requirements or application. Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samp