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Q: Are you a trading company or manufacture?

A:We are professional OEM outdoor Manufacturer. we mainly designs and produces Barbecue grills , BBQ accessories and Fire pits, at the peer in the leading level, through several years development, the enterprise already has a larger scale.

Q: Can I visit your factory/showroom?
A:Yes! Warmly welcome to visit our factory. And it would be great if you can inform us in advance.

Q: What's your main product?
A:Charcoal & Gas BBQ Grills, firepits, spit roasters, pizza ovens and all kinds of BBQ accessories & parts are our main products . We can supply the latest design or custom-made products.

Q:Can you customize the products?
A:Yes, we can customize products according to the design you provided. OEM&ODM is acceptable if large quantity.

Q: Do you provide samples? Is it free or extra?
A:Yes,We usually charge double times of price. but do not pay the cost of freight.But it can be refundable after order confirmed.

Q: How long can I expect to get the sample?
A:The samples will be ready around 21-28 days .

Q: Do you support mix orders?
A:Yes,our company totally support mix orders into one container.

Q: Do you have any certificates of your products?
A:YES. Most of our products have been approved with international product quality certification. Such as LFGB,CE and so on.

Q: What's your payment term?
A:You can have flexibility to choose the following payment terms that work best for your budget: T/T, L/C, PayPal,west union etc.

Q:How can I trust you and your factory?
A:Do you know Alibaba's Trade Assurance online ? You can order via it. You can get compensation from Alibaba.

Q: What's the delivery time?
A:It will be within 45-50 days after confirm the order.

Q: Do you have after-sale services?
A:Yes. Please feel free to contact us if you have any questions about our products, we will take full-respect to our products and answer all of your questions.