Q1:who are we?A1:We are based in Zhejiang, China, start from 2009,sell to North America(9.09%),South America(9.09%),Eastern Europe(9.09%),Southeast Asia(9.09%),Africa(9.09%),Oceania(9.09%),Mid East(9.09%),Eastern Asia(9.09%),Western Europe(9.09%),Northern Europe(9.09%),Southern Europe(9.09%). There are total about 51-100 people in our office.
Q2. how can we guarantee quality?A2:Always a pre-production sample before mass production;
Always final Inspection before shipment;
Q3.what can you buy from us?A3:auto Connector,insulated terminal,fuse box,cables,wire clip
Q4: Are you a factory or trading company
A4: We are a factory, we can guarantee our every quote is the best price and competitive.
Q5: How does your factory do regarding quality control?
A5: All the products will be 100% checked before the shipment.
Q6: When can I get the price?
A6: Usually we quote within 12 hours after we get your inquiry.
Q7: How could I get a sample?
A7: We can provide samples by DHL/UPS/FEDEX. Normally, we provide 1-3pcs free samples for test or quality checking (SAMPLE FOR FREE,FREIGHT COLLECT).
Q8:Do you have a catalogue? Can you send me the catalogue to have a check of all your products?
A8: Yes , We have product catalogue . Please contact us on line or send an Email to sending the catalogue.
Q9: I need your price list of all your products, do you have a price list ?
A9: We do not have a price list of all of our products.,due to we have so many items,and it’s impossible to mark all of their
price on a list. And the price are always changing because of the producing cost. If you want to check any price of our products,please feel free to contact us.We will send offer to you soon !
Q10: What kind of payment do you accept ? Can I pay RMB ?
A10: We accept T/T(Wire transfer), Western Union and Paypal. Please be sure that we can receive the same amount of the Invoice. Andyou can pay money In RMB. No problem.
Q11: What about your delivery time?
A11: We have a lot of products in stock . We can send the stock products in 2 working days after receiving the payment.
If without stock , or stock is not enough, we will check the delivery time with you.
Q12: How to ship my order ? Is it safe?
A12: For small package, we will send it by Express, tsuch as DHL,FedEx,,UPS,TNT,EMS. That’s a
Door to Door service .
For big packages, we will send them by Air or By sea. We will use good packing and ensure
the safety.We will be responsible to any product damage caused on delivery.
Q13: Can I become an Agent / Dealer of XUYAO products?
A13: Welcome ! But please let me know your Country/Area fisrt, We will have a check and thentalk about this. If you want any other kind of cooperation, do not hesitate to contact us.