Q1: Are you a factory or trading company?
A: We have our own factory and professional sales team, and maintain a good cooperative relationship with many famous factories. We have a strong supply chain, and the products we supply mainly include Household, Home ACC, Health & Beauty, Seasonal, Digital ACC, Stationery & Gifts, Bags, Fashion ACC series.
Q2: Can I get samples?
A: We welcome you to place sample orders to test the quality of our products.Mixed samples are acceptable.Free samples please send an inquiry to us for more details.
Q3: How do you ship the goods and how long does it take to arrive ?
A: We usually ship by DHL, UPS, FedEx or TNT for sample or small quantity. It usually takes 3-15 days to arrive. Airline and sea shipping are also optional.
Q4: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly,If we are at fault, we will usually make up for our fault in your next order. If there is any objection, we will respect it and will listen to your opinion to deal with it.
Q5: Do you have the experience supply with Amazon FBA?
A: We have rich experience supply for Amazon,70% of our customers are from Amazon,we are a supplier to many great Amazon sellers.We can help customers ship to FBA warehouse directly.
Q6: Do you accept ODM?
A: Of course, both ODM and OEM are acceptable. In addition, we also provide customized services of logo, color and packaging.We can create a brand for you according to your idea, just send us an inquiry.