1.Q: Are you a manufacture or trading company?
A: We are a China Enterprises which has 16year-manufacturer in hardware products.
2.Q: Do you provide ODM/OEM service?
A: OEM / ODM is welcome, We got a professional and creative R&D team, and customized colors are optional. From the concept to finished goods, we do all ( design, prototype reviewing, tooling and production ) in the factory.
3.Q: Where is your factory located? How can I visit it?
A: Our factory is located in Dongguan, Guangdong, Dongguan is the Closest city from Shenzhen and Guangzhou, hongkong. 1 hour from Guangzhou and shenzhen by car. 1.5 hours flight from Hong Kong ( 1 hour by car+0.5 hour by boat ).
4.Q: Is it possible to know how are my products going on without visiting your company?
A: We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.
5.Q: How can I get the sample? What's the lead time?
A: Normally will be send in 7days. If need to open new Model, need another 10-15days more.
6.Q: What's the lead time for mass production?
A: 20-25days after down payment confirmed, can be negotiable.
7.Q: If you make poor quality goods, will you refund our fund?
A: As a matter of fact, we wont take a chance to do poor quality products. Meanwhile, we manufacture goods quality products until your satisfaction.