Q:How to buy your products?A:For some products we have on stock,you can take away the products after you arrange the payment; if we don't have stock,we will start the production once getting the payment.
Q:What's the warranty for the products?
A:The free warranty is two year from the date of exportation date.
Q:Can we visit your factory?
A:Of course,welcome to visit our factory if you come to China.
Q:How long is the validity of quotation?
A:Generally,our price is valid within one month one month from the date of quotation. The price will be adjusted appropriately as the price fluctuation of raw material in the market
Q:Could you tell me the production status of your company?
A:We own our mold workshop and develop mold by ourselves.Our sales team would work with technicians and designers to give you best solutions and finish the project on schedule.
The minimum order quantity for customized products and material is varied from 1000pcs to 3000pcs or more. We always respect our customers’ copyright and business secrets.Meanwhile,OEM/ODM Project OEM/ODM project is welcome.
Q: How to solve the after-sales problem?
A:.After sales Once the goods doesn’t arrive in good condition due to the shipment issue. Please be free to inform us within 7days, we will help you to solve it.
(Basically, this kind of situation will not appear because we always pack the goods very well before sent out)