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1.Q: How long does it take to upload logistics information after placing an order?
Answer: Usually within 7-15 days.
2.Q: Can you provide samples? What is the minimum sample?
Answer: Yes, we can provide at least one sample.
3.Q: How much does the sample cost?
Answer: Samples and shipping costs are required. After placing the mass production order, the sample fee will be deducted.
4.Q: Do you check the finished product?
Answer: Yes, every step in the production process will be checked by our quality control team.
5.Q: What are the payment terms?
Answer: Alibaba Trade Margin, Wire Transfer (30% Margin), Letter of Credit, Western Union
6.Q: When can the sample order be shipped?
Answer: Usually, we will upload logistics information within 7-15 days.
7.Q: How long will it take after payment?
Answer: We will deliver within 7 to 45 days.
8.Q: How long can you provide after-sales service?
Answer: It is usually one year. But you must pay for the expenses incurred.
9.Q: Can we use logos and designs?
Answer: Yes, we support customization