FAQ
Q1: Are you a factory or trading company?
A1: We are sales department for directly factory and owned 2 different productions factories with 400 workers in total.
Q2: What is your hot items?
A2: We do have 10 professional designers and over 250 skus will come true each year and our main products are hot stamping foil
for fishing, DIY hot stamping foils, and hot stamping foils.
Q3: How about the Shipping Method?
A3: DHL/UPS/TNT/Fedex, small posts and other air shipments and sea shipments are all workable. In one words, we could do any
shipments you wanted.
Q4: How about the delivery date?
A4: In General, the delivery date will be 3-5 working days for normal buy quantity. But if bigger order, please check us further.
Q5: How about the label and the logo?
A5: Customize label and logo is workable.
Q6: How about the MOQ ? Can I custom making my foils?
A6: Lower MOQ of 1PCS per style. Please contact our sales for shipping address and we will check your sample and can send you
quotation accordingly.Normally MOQ for OEM is 5000rolls.
Q7: How many the warranty?
A7: All our goods are 1 years warranty and we will do free replacement for all the problem items.
Q8:How do I pay for my purchase?
A8: we accept the following payment methods: Credit Card; Moneybooker; Bank transfer; Western Union, ETC.
Q9:Is there any tracking Number for my item?
A9: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
Q10:Does this product come with retail package?
A10:We have declared the packing detail on the description of each product, please check it, thank you!
Q11:I am a reseller,I would like to buy order big order, what's the wholesale price?
A11: If you would like to buy large quantity , please email us . We are factory outlet and can give u a best price , what's more,
all the products have in stock now . We can guarantee fast delivery .
Q12:I have a local retail wesite , how can I do if I want to sell your product?
A12:You can use the production information and photos in our store, pls contact us and I will send the product pictures without
watermark . Thanks.
Q13:If my customer buy your item in my local store , how can I ship the goods to them?
A13:We can ship the item to your customer directly. Just writing your customers address in your order.