Q: are you a trading company or a manufacturer?
A: we are a manufacturing company.
Q: how long does your company deliver goods?
A:if the purchased goods are in stock, we can deliver them 3-7 days after receiving the payment.
If the purchased goods have no inventory, they need to be produced, and the delivery takes 10-15 days, depending on the quantity
purchased.
Q: do you provide samples? Is it free or extra?
A: Yes, we can provide samples for stock goods free of charge, just pay the freight. But customized
products require mold fees, please understand.
Q: what are your terms of payment?
A: more than 5000 US dollars, 30% in advance and 70% before shipment.
If less than $5000, 100% in advance.
Q: what is your product range?
A: our product range includes:Bolt, nut, screw, washer, spring,rivet,anchoring parts,Expansion bolt,Embedded parts and CNC parts
etc.
Q: can you strictly abide by the tolerances on the drawings and achieve high accuracy?
A: Yes, we can. We can provide high-precision parts and manufacture parts according to your drawings.
Q: what if you can't find the product you need on our website?
A: you can send pictures / photos and drawings of the required products by email, and we will check whether there are any. Or you
can send us samples through DHL / TNT,
and then we can develop new models for you.
Q: do you provide OEM services?
A: Yes, we provide OEM and ODM services to our customers because we have the most advanced technology in design and manufacturing.