1)Are you a Factory or a Trade Company?
We are a 5 years factory . And we have our own research and design team.
2)What is the lead time after order confirmed?
Sample or small order lead time: within 3 days; Bulk quantity order lead time: 15-30 working days.
3)What is your MOQ ?
Normally, all items are in stock, Any quantity can be accept. Please inquiry us before place order .
4)Can we print our Logo/Brand Name on the product?
Yes, some items we accept OEM and ODM, also, you can change Logo, Color, Package and Functions if you need.
5)What is the payment method?
T/T, Western union, cash, Credit card by Alibaba trade assurance are available.
6)What's your shipping method?
We will choose the mode of transportation according to your requirements, including DHL, UPS, FEDEX, EMS, TNT, regular airmail and customer's forwarder.
7)How do you deal with the warranty/defective?
We provided 12 months warranty. Thus, we will repair them or send new replacement after we receive your returns, and you just need pay the shipping cost. the patent, you can sell them freely.