Q1: Are you a factory or trading company?
We are factory,our factory are located in Shenzhen Guangming district,we have 6 years producing and design android tv box and
accessories.
Q2: How do I trust your company?
you can check all our company infromation from this Alibaba website: https://weileguo.en.alibaba.com,
you can pay by Alibaba(Trade Assurance) or PayPal, which both protect buyer's purchase.
Q3: How long I can get the goods?
A: For Regular models, 1-2 working days after payment. We have full stock for most models.
Delivery time: DHL: 2-3 days; FedEX: 3-6 days; UPS: 4-9 days; TNT: 3-5 days; Euexp: 7-11 days.
Q4: Can I have a sample before make bulk orders?
A: Yes, you just need to pay sample fee and shipping cost for the sample, and we will return that fee when you make bulk orders.
Q5: Can you help installed my apps for me?A:Yes, not only apps, any boot logo, boot animation, UI, homepage you want, all can help
do for you.
Q6: What's the warranty of your Game console ?
A: All our products have 1-year warranty and we provide permanent and strong technical support, if there has no man-made
problem,we will replace or repair the devices for you freely.
Q7: Can you help print my logo or company name on game console or Package box?
A: Yes, but there has different MOQ, it depends on product models. Before mass production, We will send you sample photos for your
last confirmation.