1. What is the highest temperature of tank shell of the steam mop?
Generally speaking, the highest temperature in the tank is around 100° c, so do not worry about the temperature, it is very safe.
2. Do I need to add detergent?
No. Pls do NOT add detergent in the tank, our products is Eco-friendly. Floor can be clean without detergent.
3. Can you length the power cord?
Yes. Power cord can be length accordingly, so as price.
4. Will the steam damage wooden floor?
No. The steam won't damage wooden floor. On the contrast, it can protect the wooden floor. For traditional mop always over some
water when cleaning the floor, and the water may damage wooden floor.
5. Does the steam mop has the function of antiseptic?
Yes. The temperature can be around 100°C and it can kill most of bacterium.
6. Does International Express available?
Yes. DHL, TNT, FEDEX & UPS are all available.
7. Why the steam grown thin after a period of time?
Water tank should be check up and clean at regular intervals. If steam becomes thinner, pls check up the water tank.
8. Does the steam mop suitable to all types of floor?
Yes. Tile, wooden floor, brick & carpet are all suitable to use the steam mop.
9. Can I use the steam mop to clean the corners?
Yes.Accessories can help you clean the corner.
10. Does the steam mop give off a peculiar smell?
No. All products are all qualified and will NOT give off smell.
11. Can I keep the water in the tank after cleaning?
Yes. Water can be keep after cleaning, but we do not suggest you to do so.