Q:What is the material being used for your products?
A:Mild steel Q235
Q:How is the goods being packed?
A:Plastic banding + Stretch film wrapped, palletized for easy loading and unloading with astandard forklift truck or pallet jack.
Q:What is the payment terms l can get?
A:TT or LC at sight, DP, etc.
Q:What kind of finish do you provide for your goods?
A:1. Electro galvanized/Zinc plated: the zinc serves as a sacrificial anode( indoor storage)
2. Hot dip galvanized: it forms a coating of corrosion-resistant zinc(indoorloutdoor and cold storage)
3.Powder coating: a type of coating that is applied as a free-flowing,dry powder(indoorloutdoor storage)
Q:What is the loading capacity?
A:In general, we have a light duty(100~300kg) model, medium duty(400~800kg) model andheavy duty(1000~3000kg) model available for your choice.
Q:Which product can be used in cold storage?
A:Mobile rack, wire container, and roll cage are all widely used in cold storage.
Q:l like your design, but couldn't find the right model from the products list,is custom size available?
A:Yes, we do custom products and projects.
Q:l would like to have my own design products and qty is not that big, is it ok?
A:Yes, we can go with your custom design, no matter small or big qty, however, pls understand the cost will be different.
Q:l don't have drawing or picture available for the custom products, could youdesign it for me?
A:Yes, we can make the best suitable design for you but do need to know the details, such asa) dimension b) loading capacity c)stackability d)operation environment.
Q:What is the minimum quantity I can order?
A:1x20'GP - qty is variable depending on the size
Q:What is your average production lead time?
A:2-3 weeks against formal order and deposit.
Q:12 Do I get any guarantee from your company?
A:3~10 years warranty in the case that
1. Proper handling during operation, correctly forklift handling while stacking/unstacking
2.Overloading is prohibited
3.Environment request indoor, dry and not humid circumstance, do not contact withany corrosive chemical material
(for zinc plated and powder coated products, nolimitation for hot-dip galvanized).