Q1: Are you a trading company or manufacturer?A1: Based in Foshan, China, YAOGONG is a 24-year industry and trade-integrated enterprise with our brands and patents, specializing in research and development, production, and sales, but also helping other brand teams to succeed.
Q2: Do you have your R&D team?
A2: Yes, we have a 10-person engineering R&D team, and we also accept customized orders as your requirements.
Q3: How do you guarantee the quality?
A3: All goods are under strict QA(Quality Assurance) and QC(Quality Control) system quality testing, and the main components come with a one-year warranty.
Q4: How can I get my quotation?
A4: Please kindly provide your item models, pictures, and quantities to us for a better quotation.
Q5: Can we get a sample?
A5: For sure, just feel free to contact us before ordering from the page, the sample and freight costs are paid first by buyers, but will be refunded when you place an order for mass production.
Q6: What about the delivery time?
A6: That depends, usually 1 week at most for YAOGONG models in small quantities. For those large quantities then 15-30 days, please confirm with us before ordering.
Q7: Do you offer any guarantee to your products?
A7: Basically, we provide a 1-year quality guarantee for the Main components from the delivery date on, with remote technical support service.
Q8: What payment method do you support?
A8: Western Union, Paypal, Google Pay, Apple Pay, TT(Telegraphic Transfer), Cash.