1. Q:Are you a factory or a trade company?
A:We are a factory and we are the only manufacturer of split flap display in China
2. Q:How long is the delivery time?
A:Usually,delivery time is about 20 -30 days
3.Q:Are the modules of split flap display customizable ?
A:We have two standard size modules. We can customize the modules of other sizes if neither is suitable. In addition, we can also customize the font, card numbers, colors etc.
4.Q:Can the split flap display be wireless remote controlled ?
A:Yes,they can be remote controlled by laptop or cellphone.
5. Q: How do you do the package and shipment?
A:We will pack split flap modules in plywood cases and send to your airport by air.
6. Q:How should we assemble modules?
A:We will give you manual for installation and software.please notify us while you are doing installation.showing pictures and videos for us to check and we will teach you how to do,or send us video call directly.
We will give you a microcomputer for control,hide the computer behind split flap display and connect it to your wifï. Then we can remote control in China,to check how is your installation.If installation is correct,we can remote control and teach you how use software directly.
So dont worry installation and connections,we have many ways to make sure that you can do installation successfully.
7. Q: How are the maintainence and warranty?
A:The warranty period is 3 years. Each module is independent,so easy for maintainance.If some modules fail, We can check the fault report on the software then decide to send you components for repairment or send you new modules for replacements by international express service.But breakdowns are rare.