1. Can you custom the color and size or more design if we asked?
Sure indeed,we have a rich recourse to make custom products to meet your demands on different projects.Please contact us for more details.
2. What the product Certification does your factory have?
We have CE and SGS,UPC for solid surface acrylic bathtub and sink.
3. How is your factory production capability?
Msun factory has a full production line including automatic casting line, Cutting line, Polishing line, CNC Line, Infrared bridge cutting machine, Water jet machine.We can manufacture products up to 6000pcs per month.
4. How is your production management and quality control system?
Msun develops process - oriented QMS to identify and meet needs of customer requirement and expectation in an effective and efficient manner to achieve competitive advantage.Strict incoming quality control,process quality checking and final product inspection enable us to provide high quality products and service to our customers.Customers inspection and the 3rd organization are welcome.
5. What is the payment term?
1) T/T 30% deposit down payment, 70% before the shipping,L/C, Western Union, PayPal according to different condition.
6. How long does delivery take usually?
After receive the deposit:
- Sample order:within 10-15 days;
- 20FT container: 20-25 days;
- 40HQ container: 30-35 days.
7. Can you arrange the shipping?
Of course yes, we have professional forwarder to arrange by shipping or by air.
8. Is it possible to visit Msun factory? Can your factory arrange transportation for me?
Sure,we warmly welcome you to visit us. It is about 1.5 hours’ drive away from Shenzhen.
We can arrange our driver to pick you up in Shenzhen/Guangzhou airport.
9. Can you arrange samples to allow me to check color and quality?
Certainly,we can provide free samples to let you check color and quality before purchasing.