Q1: What are your factory’s advantages?
A: (1) We are strong at designing gaming chairs, with an independent
Chair Design Department for 11 years, then we can customize
original new styles for you, and accept ODM and OEM orders.
(2) We have a big factory of about 25,000square meters with about
60,000 pieces per month, specializing in producing more than
80 models of gaming chairs.
Q2: Can I visit your factory?
A: Yes. Warm welcome to our factory at any time. Besides showing
you around our factory, we can also help you with booking hotel,
picking up at the airport, etc.
Q3: What is your MOQ?
A: Normally, MOQ is 50pcs for each gaming chair. We can discuss
about this if you need less than 50pcs.
Q4: Can I have my own LOGO on the chairs?
A: YES, we can put your own logo on the chairs if you require. We can
do ODM and OEM orders for you.
Q5: Can I ask for samples before placing an order?
A: Sure, samples are free but you need to pay for them with shipping
first. Later, we will refund the money of samples to you in your
next order.
Q6: Is the price negotiable?
A: Yes, price can be negotiable at different models.
Q7: What is the payment term of your factory?
A: Normally, payment by T/T 30% for order confirmation, and 70%
against B/L copy.L/C at sight, CAD, D/P or Alibaba Trade Assurance
are also acceptable.
Q8: What is your package?
A: We care a lot about package. We use thick carton with EPE foam
to prevent gaming chairs from damage during the shipping.
Q9: What is your lead time?
A: For small orders, we can arrange shipment in about one week. For
big orders, generally around 30 days.
Q10: How do you control the quality?
A: We know exactly that quality is the foundation of business. Our
QC team inspects the products and packages before delivery. We
also control the quality during the bulk production to guarantee
our clients 100% satisfaction.
Q11: How do you work with after-sale service?
A: We provide a 2-year warranty for our gaming chairs, and we are
always here to help you solve any possible problems. We agree to
give you replacement, compensation or discounts if necessary.