Q1. What is the scope of your business?
A: Our products cover replacement hydraulic filter, Air compressor filters, Compressed air filter element, Heavy truck insert
filters, Vacuum pump filters, and Some spare parts for compressors.
Q2. Is customized filter or OEM available?
A: Yes, and your required specifications and drawings are needed.
Q3. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build new molds, but open new mold fee charged, when you place a bulk order, the mold fee can return back.
Q4. What're your terms of packing?
A: Generally, we pack our goods in neutral boxes, outside brown carton cases. If you have legally registered a patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q5. What're the terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balancing.
Q6. What're your terms of delivery?
A: (1)FOB (2)CFR (3)CIF.
Q7. How about your delivery time?
A: Generally, under MOQ quantity take 5-7 working days after receiving your advance payment. The specific delivery time depends on the models and the quantity of your order.
Q8. What's your sample policy?
A: We can offer the sample if we have it in stock, but the customers would have to pay for it, including the cost of the sample itself and the freight, we will refund in the following order.
Q9. What's your MOQ?
A: 1 pcs is definitely fine, but considering the freight charge and discount, we recommend you to place an order of quantities.
IMPORTANT
Unless otherwise noted as OEM, parts are 100% guaranteed replacement parts. All replacement parts are designed to exact OEM
specifications, offering equal to or better performance based on each manufacturer's stringent specifications.