Q1:What kind of the services can we offer ?
* Make sure you Buy direct from factory ,Have the best price and high quality
● Collect your other stuff from other suppliers into our warehouse,work as your buying agent in China
● Inspect the quality of your orders,work as third-party inspection ,but for free
● Good Package avoid damage during shipping
Q2. What kind of guarantee can you offer ?
* We always think quality is the core of the cooperation ,we pay 100% attention to the high quality and look forward to long- term and win-win business .Under normal use ,our guarantee is more than 5 years .
Q3:How to place order and pay it? Can we use credit card or get any insurance?
* Order process : catalogue - choose the design you like --make quotation --confirm it --make PI --30% deposit --begin production --once it is finished --send photos of bulk order --confirm and pay 70% balance payment --delivery --send B/L and packing list ,invoice for customs clearance
● Payment Way:Paypal for sample order,Alibaba online order,T/T(Wire Transfer) to our business account,Cash,Credit Card
● Insurance:Place order online alibaba to get trade assurance
Q4. How do you ship the goods and how long can we get it?
* Express courier like DHL, TNT, Fedex, UPS, EMS etc,shipping time is about 3-7 working days depends on destination
* By air to the nearest airport: about 7-12days depends on destination
● By sea to the nearest port: about 20-35days,By LCL(less than container loading means share container ) OR FCL (full container loading )
* By sea door to door ,about 25-30 days
Q5: Do you provide samples ? is it free or extra ?
* Sure ,sample is available ,but it is not free also you need to bear shipping cost .Usually we charge twice price of sample,but once bulk order is confirmed ,extra sample charge will be deducted from order amount