Q: Why can I trust your company and choose you?
A: We are a professional induction heating equipment and set r & d, production, sales, service as one of the high-tech enterprises.We have 5+ years of professional experience in production and equipment research and development, is currently China's most professional induction brazing machine, heating complete automation equipment manufacturers.
Q: How to install your machine?
A: We have paper installation instructions and video, and we will teach till you learn it.
Q: Do you have any equipment in stock?
A: Yes, we have some of the best-selling models in stock, and can shipped immediately after payment.
Q: Can you provide free samples of the machines?
A: Sorry, but we can't give you free samples because of the high price of the machines. Our machines will certainly meet your requirements and satisfy you.
Q: How is your quality control?
A: We have a professional team responsible for product testing and packaging before delivery, you can be assured to purchase.
Q: How many days can the machine arrive after I bought it?
A: Usually 5-10 days(excluding holiday),large machines take 20-30 days.
Q: If the machine get damaged, what can I do ?
A: We will give you some spare parts free of charge during the one-year shelf life of the machine.For the customers who have bought the machine, if there is any problem with the machine, they can take a photo or record a video to us. We will guide the customers to perform the repair.If we still cannot solve the problem, we can send our engineers to your factory.
Q. How about the warranty?
A: All our products have one year quality warranty, during the warranty time, the spare parts replacement is free. And we provide life long time technical support and other assistance.