Q:Your company is a factory or a trading company ?
A:We are a factory .Our factory established in 2002,is one home textile factory of specialized in designing ,producing and marketing.
Q:Whats the scale of your company?
A:Our total construction area is 18,900 square meters, two building as the workshop ,One building for office work, 40 knitting machines,100 sewing machines,120 employees.
Q:Do you have any certificate?
A:We had WCA /SQP/FCCA certificates from the buyers.And we have BSCI audit By ITS every year.
Q:Can you send a sample to me? Is the sample free?
A:One Free sample is available with freight collect.
Q: It can print our own LOGO on product?
A: Of course,you can customize your product
Q:What is the packing?
A:Pack with Roll or Square with insert /PE bag/Carton .Let me send photos for your reference.
Q:What is the terms of payment?
A:We accept T/T, L/C at sight. WESTERN UNION MONEY GRAM. For regular orders. For regular orders, we prefer a 30%-70% T/T.
Q:Could you return the sample fee if we order MOQ?
A: Sample fee can be return when you order .
Q:What do you do when the goods have problem?
A : As a 16 years old home textile factory, We have an integrated inspection system: initial inspection on 40% production, and there will be a finial inspection before the shipping.Please send some photos ,our inspection department will follow up immediately and analyse carefully .If it was our quality problem .Please rest assured we will help you solve with the contract .