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Q1: Are you a factory or a trade company?
A1: We are a comprehensive enterprise integrating industry and trade with a professional factory with 20 professional experience and Honsenn brand.

Q2: Can I ask for samples before placing an order?
A2: Yes, we can support sample for quality testing. Moreover, sample cost can be returned after bulk order.

Q3:When will you send out the goods normally?
A3: Within 5 working days ; If customized order, it depends on OEM requirement.

Q4:Can you ship my goods to Amazon FBA warehouse ?
A4:Yes, we can, pls kindly contact with your agent in advance and send us the detailed address
 
Q5: Do you accept ODM order?
A5: Yes, we do. If  you have design of artwork for us, we can make a mould to produce your product.
If you don't have artwork, we can talk the details together and how to make it more better.

Q6. What is the warranty of your products?
A6: We offer the warranty of 12 months for all products.