Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.You can also provide your sample or sample
picture to us.We will design PCB and circuit to meet your require.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 500 pcs.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Sea shipping also available. (Optional)
Q5. How to proceed an order for led light?
A: Let us know your requirements or application.We quote according to your requirements or our suggestions.Customer confirms the
samples and places deposit for formal order. We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Our products are produced in strict quality control system and the defective rate will be less than 0.2%. During the guarantee
period, we will send replacement lights with new order for small quantity. For defective batch products, we will repair them and
resend them to you or we can discuss the solution including re-call according to actual situation.