LFT010-1 подарка промотирования Мини Алюминиевый Брелок для ключей 5 Сильный свет ручка факел

Q1: When I place an order, when will you start producing my order?

A: When the payment is completed, if we have enough stock, we will arrange shipping on the same day. Please note, if you want to buy some design not in stock, then we will immediately order to the factory, the production time is about 15-20 days.

Q2: When an order is shipped, how long I have to wait to receive?
A: This mainly depends on the express.usually we ship by DHL ,UPS,FEDEX ect.Delivery time 5-7days.

Q3: What if there is problem with the product I have bought?
A: Generally, we will check the product strictly and carefully before shipping, and when the product is damaged, we will not ship to our customers. If it is the negligence of our staff that cause you to receive the product with problem, then please take pictures of the product and send to the customer service. We will follow up in time to make you satisfied as much as possible.

Q4: Why do I have to pay customs fees?

A: Everyone buy something from other country should pay tax for custom, but Customs fees depend on your country’s custom. In most time,we will declare value as your request if you need. If you have no request, we will do as common according to our best way.
Please note that we are not accountable for any customs fee, so please check it out the customs policy at your own place. If you have to pay the customs fees, it is your abligation to your own country, which is a situation that every buyer should understand.

Q5:What is your MOQ?

A: First, if you want to buy the design in stock, the MOQ is one piece. If so, we suggest you order on our Ali-express shop since it is free shipping. 
Second, if you want to order some fabric with your own designs and style, please contact us, too. We would communicate with the factory and let you know as soon as possible.