Q) What is a Pre-Owned Part (PoP) part?
A) Pre-Owned Parts (PoP) is a new parts offering designed to compete with the surplus 3 rd party
market. These are parts the manufacturer has secured, performed basic tests on, and are offering
at a lower price. It's designed to be better than the typical surplus competitor.
Q) Where do they come from?
A) POP parts generally come from upgrades and inventory buybacks from our end users, often
where the manufacturer has been doing the service. These are known good items, tested, and
stored to the manufacturer standards. These are better than the questionable 3 rd party material
sources.
Q) Are they in stock?
A) Yes, they are in stock and available for immediate shipment, but availability is subject to material
planning / availability.
If you are looking for a Pre-Owned Part that is not currently in stock, please call, as we may have
one on-hand in our surplus inventory.
Q) Are these serialized*?
A) Yes, all PoP parts are serialized and there are special stamps the repair center is using on all
parts that have been identified as PoP parts.
Q) What is the warranty?
A) The Process Automation warranty is 24-48 months from date of shipment. The first warranty
replacement is another POP part. The second warranty replacement is a Refurbished or New part.
(This is a plus one over 3 rd party competitors).
Q) What is the price?
A) The target pricing is to be competitive with the 3 rd party surplus market. The pricing is subject
to change, and the percentage as compared to new varies by product.
Q) How are they tested?
A) Basic green light testing, not the full functional testing as for repair and refurbished parts. Our
basic level testing is superior to our competitors' capability.
Q) Can there be discounts?
A) Because Pre-Owned Parts are competitively priced, we typically do not discount orders.
However, because we acquire parts in bulk, we may often offer special, discounted pricing for parts
where we have a surplus on-hand. Industrial Parts Outlet does offer monthly promotions that may
include shipping or other various incentives. Find those incentives for industrial automation products
in our news and specials section.
