Q1:Do you have MOQ?
A:No MOQ. We accept small orders or trial orders to test market demand.
Q2:What material do you use for the products?
A:420D Oxford fabric for the covering, Nylon and TPU for the airbags, all raw material selected strictly by our inspectors.
Q3: What details required for a quotation?
A:Please offer the model number you’re interested in, if you have custom requirements, please send us details:
quantity,logo,colors, surface finishing, etc.
Q4: What format design file required for printing ?
A: AI,PDF,CDR,high JPG (over 300 DPI).
Q5: Can I make my customized logo and packaging or private label?
A: Yes, please contact us for specific details if you need a logo or custom packaging.
Q6: What's the shipping way?
A: Regarding the samples order, we can send them by FedEx, DHL, TNT express and the large quantity goods will be shipped by sea byair according to the your demands.
Q7:Can you sent out the CO₂ cylinder for us?
A:Due to the logistics control of special goods, we will not send CO₂ cylinder by air freight FedEx, DHL, TNT express , but can send them by sea.
Q8: How long can you ship the goods? Do you have stock for this item?
A: For products that are in stock, we can deliver to you in 5-10 days. Regular lead time for mass production is 14--30days depending on order quantity.
We keep some stock for standard items, Please feel free to contact us to get more update info.
Q9: What's the Payment Terms?
A: T/T, LC, Paypal,Western Union,Trade Assurance, etc.
Q10: What’s warranty for the products? And how about the after-sales service?
A: The warranty: 1 year for the bobbins, 3 years for the CO2 cylinders and the life jackets.
We do 100% inspection during production and before packaging.
About the after-sales service:
If you have any questions,We will reply within 12 hours,Propose solutions within 24 hours.