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Q1: Are you a factory or trading company?

A1: We are a vacuum cleaner factory in China over 10 years. specializing in designing, manufacture and selling of UV mite vacuum cleaner  & Vacuum Cleaners etc. We have been doing ODM and OEM since 2012, now over 1 million PCS  UV mite  vacuum cleaners per year.

Q2: What certificates do you have for your products?

A2: We have GS, FCC, CE,EMC,CB, RoHS,BSCI,ISO9001 certificates. We can also provide other certificates if necessary.

Q3: Do you accept order through OEM/ODM business?

A3: Yes, it is including the customer logo and color box printing, but need annual buying quantity 1000pcs and each order MOQ 20'GP.

Q4: What's your Minimum Order Quantity?

A4: Normally 10 pieces for vacuum cleaners (In Stock Models ) , other models and small quantity is also available.

Q5: Do you accept sample order?

A5: Sample usually 7-10 days after payment received.

Q6: What's your lead-time and payment term?

A6: Normally, our lead-time is 25-45 days, it depends your order quantity and request. Sample: PayPal or T/T or LC or through Alibaba trade assurance. Mass production: 30% deposit advanced, 70% before shipment. Support Alibaba  Trade Assurance to protect buyer’s right.

Q7: How about the shipping?

A7: We do provide international Express door-to-door, Airline and sea freight.

Q8: What's your warranty for this product?

A8: We provide 1 year warranty ,we have our own service team that can provide effective solutions.