Q1.Does the company get any quality certifications or pass any factory audit?A.Yes, we have passed BSCI and qualified for the ISO9001 international quality system certification.
Q2.What's the composition of dinner set you have ?
A.Our factory can supply any compositions of tea sets, coffee sets and dinner sets for you, such as 3pcs, 12pcs, 14 pcs, 16pcs, 18pcs, 20pcs. 24pcs, 30pcs, 34pcs, 61pcs, 85pcs,118pcs, 122pcs, and so on. It’s up to you.
Q3.Can you send samples before the order?
A.Yes, we could provide the samples for you.
Q4.What's your minimum order quantity?
A If the shape is our exiting shape, MOQ will be 2000pcs and we can discuss the qty.
Q5.Can you make customized logo or design?
A.Yes, we could make customized logo. We can develop new collection with customer’s design and shape. Meantime, our factory has lot of shapes and designs as well for customer to choose from.
Q6.How many materials do you have?
A.New bone china.
Q7.How long is your delivery time?
A.It will be around 20-30 days if we have stock, 45-65 days if we arrange production after receiving your deposit.
Q8.What types of payment do you accept?
A.T/T with 30% deposit and the balance payment after the copy of B/L or L/C at sight.
Q9.What price term do you make usually?
A Our main price term: FOB Tianjin, China or C&F your destination port.