Q: Do you have your own factory?
A: We have two factories in Shenzhen, Guangdong, China. One is to make jewelry props, and the other is to make jewelry boxes, which can be shipped directly from Shenzhen port, so we have advantages in price and quality control.
Q: What can traders get from us?
A: Lower prices, better quality, and accurate delivery time will provide you and your customers with better service.
Q:Do you have mass production capacity?
A:Our factory has more than 100 workers and fully automatic machines, which make our products high in quality, competitive in price, and timely delivery.
Q: What is your policy on sample fees?
A: You must pay us the sample fee. And pay the shipping cost to the courier company or us, but all sample fees will be refunded when you place the order
Q: Can the product be customized?
A: Of course, we have our own design team and R&D team. We can meet any of your requirements
Q: What is the lead time for your samples and mass production?
A: Our sample delivery time is 7-15 days. Our mass production lead time is 15-30 days
Q: What is your minimum order quantity?
A: The minimum order quantity in stock is 1 piece, but customized products are higher. Different products have different MOQs. Welcome to inquire about our products and MOQ.
Q: Do you have goods in stock to sell or can you customize it?
A: Yes, we have almost all jewelry trays and boxes, pouches and pouches in stock, we can also customize the logo, size, material, color according to your requirements
Q: My package is lost or damaged midway, what should I do?
A: Please contact our support team or sales, we will confirm your order with the packaging and QC department, if it is our problem, we will refund or re-produce or resend it to you. sorry for the inconvenience
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Q: How to order from us?
A: Send us an inquiry-receive our quotation-negotiate order details-confirm the sample-sign the contract-pay the deposit-
Mass production-stocking-balance / delivery-further cooperation.