Q1: Are you a factory or trading company?
----We are trading company, but we have good relationship factory which located in Zhejiang YIWU. We warmly welcome you to
visit our factory.
Q2:Could I get a sample for checking your quality?
----Of course, sample is available, you are welcome to check the quality.
Q3:Could I print my own brand/logo on the goods?
----Sure, OEM printing logo is welcomed based on our custom-made MOQ. Please show Brand Licensing and provide original logo file.
Q4:How does your factory do regarding quality control?
----We have mature QC system in our factory and 100% OQC to guarante every brush's quality for our clients. In case there is any
quality issue, our factory will help solve to the end and reach every cliens's satisfaction.
Q5:How long can I receive my sample or my order?
----Sample: 3-7 working days with express.
----Order: 20-25working days after receiving the deposit.
Q6:What kinds of payment can I pay with?
----TT, E-Checking, Visa credit card, Master credit card, Western union, trade assurance,etc.
Q7:What’s your advantage?
----We accept small order, most have stock and fast delivery.
Q8:What’s your warranty & Return?
----10days warranty from the dispatched date. Please contact us through email before returning the defective item.
Please take detail pictures or video for the defective items.
We will replace defective items in next order.
Q9:Our Customer Service?
----We Strive for positive feedback on all transactions and POSITIVE RATING with 5STAR rating. If for any reason you are not
satisfied with your purchase, please contact us before leaving feedback and we will help to resolve any issue for you.
Feedback will be left to every buyer who completed the transaction and left positive feedback to us.