1. Q:Are you a factory or trading company?
A:We are an integrated set of industry and trade company.
2. Q:What is the average lead time for initial orders ? Re-orders?
A:Normally ,new customers will need 30 days after we receive the deposit and design of products;For order customers, The delivery
time is around 20 days after deposit. For samples delivery data is 2 days.
3. Q: Wonder if you accept small orders?
A: Do not worry. Feel free to contact us .in order to get more orders and give our clients more convener ,we accept small order.
4. Q: Can i order a sample?
A:After prices confirmation, you can require samples to check our quality, but you should afford samples charges. if your order is
alarger amount, we could consider offering free samples, however, you should payit at first, once orders confirmed, we will
returnsamples fees immediately
5. Q: Can you do OEM for me?
A: We accept all OEM orders,just contact us and give me your design.we will offer you a reasonable price and make samples for you
ASAP.
6. Q: When can I get the quotation ?
A: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation.Please call us or
tell us in your mail, so that we could regard your inquiry priority.
7. Q:What’s the payment term?
A:We generally accept T/T,30% deposit before production and the balance before shipment.
8. Q: Can you send products to my country?
A: Sure, we can. If you do not have your own ship forwarder, we can help you.
9. Q:What’s the way of transportation?
A:Express,air and ocean shipments are all available.