Q: What is your MOQ ?
A: Usually our MOQ is 50pcs. Small order is accepted as first order
Q: Can I get samples?
A: Sure. We usually provide existing samples free of charge. Only a little sample charge will be needed for custom designs. Samplecharge is refundable when order is up to certain quantity.
Q: How long is the sample lead time?
A: For existing samples, it takes 1-2 days. If you want your own designs, it takes about 5-7 days, subject to your designs.
Q: How long is the production lead time?
A: It takes 3-7 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.
Q: How to deliver?
A: We can ship the goods by express such as DHL, FedEx, UPS, EMS, etc. We also can ship them by sea.
Q: What format of the file do you need if I want my own design?
A: AI or CDR format is preferred, high resolution PDF is also OK.
Q: How many colors are available?
A: We can do as Pantone colors. You only need to tell us the pantone color number you want. We will match the colors.
Q: Which kinds of certificate would you have?
A: We have the silicone raw material testing report. All the materials are lead, cadmium & nickel free which can meet USA
standard.
Q: How can I pay?
A: We accept Trande Assurance,Bank Transfer, Western Union and PayPal ect....