Q1: Can you produce according to the samples or drawings?A: Yes, we can produce by your samples or technical drawings.
Q2: What is your terms of payment?
A: Usually, we accept T/T, For regular orders, Terms of payment 30% deposit, full payment before delivery the goods.
Q3: What is the lead time?
A: It usually takes 7 to 25 days after sample confirmation and receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. For sample lead time is 2-3 days.
Q4: What is your terms of packing?
A: Generally, we pack our goods in cartons. If is fragile we will make wooden frame and we also can according to your requirements.
Q5: What is your terms of delivery?
A: We accept FOB, etc. You can choose the one which is the most convenient or cost effective for you.
Q6: How to solve the quality problems after sales?
A: Take photos of the problems and send to us. We will make a satisfied solution for you within 24 hours after we confirm the problems.
Q7: Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q8: Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q9: You are manufacturer or trading company?
A: We are factory. Welcome to visit our factory at anytime.