1. Q: How to order?
A:select products→send inquiry on Alibaba→Price list offered→Sample/price confirmed→performa invoice provided→deposit payment→mass production→balance payment→goods sent

out→shipment received

2. Q:What is your production lead time?
A:Usually about 15-18 days, but we might finish the production earlier if there are not too many orders.

3. Q:How much discount can I get?
A:Larger quantity you order, the more discount you will get. But if you only order 1 or 2 pieces, sorry that we can not give you discount. But when bulk order, we can return the sample product cost to you for free.

4. Q:How do you do OEM or ODM service?
A:Customer’s logo can be embossed on our case. But you need to send us the logo in AI or Cdr or PSD format. We will ask our designer to make a drawing for you to have a check how it looks on our case. 

5. Q:How long can I get the sample?
A:For samples, it usually takes 2-3 days.

6. Q:Return policy?

1. If the item is defective, please inform us within 7 days after the receipt of the item. The item should be returned in original condition with package in order to get it refunded or replaced. Shipping cost incurred is on buyer.

2.We own the reliable after-sale service if any problems happen. our team will do our best on customer's feedback.