A:We are led light professional factory in ShenZhen City with 7years production exerience.
Q2:What mani products?
A:We only focus on the design and prodduction of LED cabinet lights ,led puck lights and led linear lights
Q3:Can I have a sample order?
A: Yes, We welcome sample order for testing, mixed sample are acceptable. Samle cost can be returned after get your mass order?
Q4:What about the leadtime?
A:Sample order in 3-7days, Mass production in 15-30days based on model and quantity.
Q5:How to proceed and order for led light?
A:Firstly let us know requirements and application.we will give you our best price and then make the commercial invoive PI;Secondly After we get your payment approval, we will start production for you.
Q6:How do you ship the goods and how long dose it take to arrive?
A: We ussually ship by HDL,UPS,FedEx and EMS. It will takes 3-7days for Airline ; 10-30days for sea shipping.
Q7:Is i ok to print my logo on led light product?
A: Yes, we offer OME and ODM service,it's acceptable for mass production order.
Q9: Do you offer guaranty for your products?
A: Yes,We offer 3~5years guaranty for the led cabinte light ,led puck light and led linear light.
Q10:How to deal with the faulty?
A: Firstly, we have strict IQC,IPQC,PQC,FQC,OQC procedure, stric quality control system.
Secondly, during the guaranty period, we will send new materials or whole lights for replacement with new orders in small quantity, For defective batch products, we will repair and resend them withc our freight, or we can disuss the solution according the real situation. Your guaranty problem will be solved within 24hours.
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