1. who are we?We are based in Shandong, China, start from 2012,sell to North America(30.00%),Northern Europe(20.00%),Western Europe(20.00%),South America(10.00%),Southern Europe(10.00%),Eastern Europe(9.00%),Eastern Asia(1.00%). There are total about 51-100 people in our office.
2. how can we guarantee quality?Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?Sliding doors&windows,Folding doors&windows,Electric doors&windows
4. why should you buy from us not from other suppliers?More than 20 years of R & D and production experience;
Manufacturing Leaders in segments market;
Focus on high-end window&door market;
5. what services can we provide?Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian
Q1: Are you supplying standard size for windows/doors or customized products?
Both are available,we also supply customized product for a lot of end customers, developers,and builders.
Q2: What about your packages of aluminum windows&doors?
We are using foam and wooden for packaging.
Q3: What is the guarantee of your products if i buy from your shop?
Our products are guaranteed for ten years under non-human circumstances.
Q4: What is the payment term ?
Usually T/T 30%-50% deposit before production,and the balance payment before shipping.Lead time about 15-20days.
Q5: What if you send me the wrong doors/ windows that i can not fix with them?
Shop drawings should be sent to you for final conformation before production.However, if we send you the wrong products, we will
replace you with new one freely.
Q6: Are you a factory?
A: Yes. We are source factory with 25 years of door&window production experiences.
Q7: Could you help us with delivery?
A: Yes, we can accept FOB, CFR, CIF, DDU, DDP, DAP orders.
Q8: Will you check the products' quality before delivery?
A: Yes, we have expert QC teams to make sure that all products 100% are in good quality for you.
Q9: What color can you do for the products?
A: We have standard colors for every product. But we can customize it for you.
Q10: How much are the windows and doors?
A: We have different materials based on different costs. The price are dependent on your sizes,accessories
,hardware,optional parts and other specific requirements.
Q11: How can we get the specifications information for the windows and doors?
A: Just send requirements or photos to us, our design team will send you the details of what you want immediately.
Q12: How can you get the shipping cost to your country?
A:1.Tell us what is your final products you chose;
2.Leave the consignee details to us;
3.Confirm when you want to ship it
For these three questions, and our shipping team will get the price to you in one day.
Q13. How can we know if you ever got similar real projects case beforie?
A: Just show us your construction sites photo or 3D design photo.
We will send our similar complete cases to you for reference.
Q14:What is the leading/delivery time?
A: The delivery time is 7-10days/ 10-15days/ 15-25days usually.
Depend on the order quantity and projects fixing up conditions.
We can surely make it as your request.