Q: Is your company a manufacturer?
NGT: Yes,We are LED lights manufacturer only focus on LED commercial/industrial lights with own R&D base since 2010 located in Shenzhen,China.
Q: Can I have a sample order?
NGT: Sure,welcome sample order test check quality.
Q: What is lead time?
NGT: Depends on the order quantities.
1~100pcs 3~5 days..
100~500pcs 5~7 days.
Above 500pcs 7-10 days.
Q: Can you print LOGO on the light or package?
NGT: Yes,We have own logo laser machine to print logo on light body or package.
Q: What is your warranty?
NGT: We provide 5 years warranty.Once any quality issue we offer free replacement or repair service during warranty.
Q: How do your company control quality?
NGT: We have very strictly quality control process with own professional facility:
1.Own surface mount machine for led chip to get the bonding procedure well controlled by ourselves.
2.Strict pre-production test on led beads,boards,housing,cords,etc to avoid any potential faulty from very beginning.
3.Integral sphere to secure accurate rate of parameters,includes light efficiency,CCT,watt,lumen,etc.
4. 48 hours aging test to stimulate various working conditions to secure the performance of lights.
5.Waterproof test lasts 6-10 hours.
Q: What payment method your accept?
NGT:Alibaba Trade Assurance,Paypal,Credit card,T/T,Check,Western Union.
Or consult us directly for special payment method you want.