Q1. What certificates do you have for products?
A1. We have CE, RoHs,REACH,PSE,UL,FCC,LVD,EMC,SAA certificates for products. We also have CE / UL / KC/PSE/SAA approved adaptor.
Q2. Would you send me a sample to test before I order the bulk?
A2.Sure. We would love to send you the sample.
Q3.Would you do OEM ? What are the OEM options? May I have our brand / logo on the product?
A3.Sure. Our OEM service including logo, color , button control, user manual, color box. Even if you have different shape design, we can make it for you. Our OEM MOQ is 1000 pcs.
Q4.What's your warranty for your products ?
A4.Our warranty is 1 year.
Q5.What's your production time for the bulk ?
A5.Our production time is in 30-40 days for the bulk.
Q6.How does your factory do regarding quality control ?
1) All raw material we used are environmental-friendly
2) Skilful workers care every details in handling the producing and packing processes.
3) Quality Control Department is specially responsible for quality checking in each process.
First, we will prepare samples for approval, Second, after getting approvalled, our team will set up a process craft , and form a inside drawing to follow it.
Third, durning production, we have FQC, IQC ,IPQC and OQC to control the quality.Forth, We will final check before shipping to avoid any problem.
Q7.Do you have rechargeable products ?
A7. Yes, we have the cordless products. It uses rechargeable lithium-ion battery. You can use it at home, office, gym, park, even take it for travel.
Q8: What is your terms of payment ?
A9: T/T, paypal, ali-pay,west union, cash, 30% T/T in advance ,balance before shippment etc.
Q10: How can I place the order?
A10: First sign the PI,pay deposit,then we will arrange the production.After finished production need you pay balance. Finally we will ship the Goods.
Q11: When can I get the quotation ?
A11: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation.Please call us or tell us in your mail, so that we could regard your inquiry priority.