Q1: Are you a factory or trading company?A1: We are one of the top vacuum cleaner manufacturers in China, which has a history of 14 years. Our products mainly cover the European, North America and South American markets. For more details, please visit our
website http:www.elechina.com
Q2: What certificates do you have for your products?
A2: We have GS, UL, CE(EMC, LVD), RoHs certificates.
Q3: Do you accept order through OEM/ODM business?
A3: Yes, it is including the customer logo & customer package printing design, but need annual buying quantity 1000pcs and each order MOQ 40HQ.
Q4: What's your Minimum Order Quantity?
A4: The minimum order quantity is 2 pieces, but it belongs to the sample list, the price will be a little higher than the
customization.
Q5: Do you accept sample order?
A5: Sample usually 7-15days after payment received.
Q6: What's your lead-time and payment term?
A6: Normally, our lead-time is 90 days, it depends your order quantity and request. Sample: PayPal or T/T or through Alibaba trade assurance. Mass production: 30% deposit and 70% AFTER SENDING THE COPY OF DOCUMENTS Support Alibaba Trade Assurance to protect buyer’s right.
Q7: How about the shipping?
A7: Samples we support all over the world, mass customization products, we do the FOB Shanghai item.
Q8: How can we guarantee quality?
A8: Always a pre-production sample before mass production, Always final Inspection before shipment.