1. What is you warranty period?A: usually One year
2. Do you provide OEM and ODM service.
A: Yes, please contact us for required quantity
3. Do you have stock?
A: For some popular models, we have stock for our own color and logo.
4.What is your product quality.
A: Our product are of high quality with brush less motor(MPP-middle product level), better than DIY.
5.What is the package.
At present, our standard package is colorbox. you can choose softbag of BMC with a extra cost.
6.What is the difference among your same kind of products,like drill?
A:Our products are distinguished with
-different size chucks
-impact or no impact
-2.0 or 4.0Ah battery.
7.What is your transportation method?
A:usually for bulk shipment, we use ocean shipment. For samples,we can deliver via air. Please be noted,our quotation usually do not include freight. Freight usually depends on your quantity especially weight and measurement and shipment method.
8. What does not quotation include?
A:usually our quotation include one machine,one battery and charger and colorbox. For extra battey or bmc or other items, extra charge is needed.
9. What is the freight we will bear?
For small quantity such as samples, we will deliver via courier. so you will bear the courier cost.After be informed the quantity and destination,you can get courier quotation. For large quantity,we will ship by sea so you will bear the seafreight and clearance cost at your end.
10. How will the logo be shown?
Usually by label, for order above 1000pcs, we can make embossed logo.