Q: Can I put private logo on the products?
A: Customized logo printing is available
B: Exclusive mode development.
Q: Are you a trading company or manufacturer ?
A: We are manufacturer with OEM/ODM service.
Q. Can you produce according to the samples?
A: Yes, we can produce by your samples or 3D data.
Q: Do you provide samples ?
A: Yes, we could offer the sample for free if you are able to make OEM order
Q: How long is your production lead time ?
A: Generally it is 5-10 days if the goods are in stock. 15-20 days for OEM order
Q. What is your terms of packing?
A: Generally, bulk packaing, each in small box, then go into export carton, or as your requirement
Q: How do you make your vape pen?
A: We test materials prior to sourcing them, get MSDS reports, and then the materials will be used by us, and we not only comply, but work hard to create and lobby for testing protocols to ensure full compliance with current and future regulations, such as California's recent 2019 heavy metals test for vaporizers. During production, each step is strictly controlled by the relevant QC. After the product is produced, it will pass a series of tests, and once the tests show that there is no problem with the product, we can release the product.
Q: Why choose us?
A: We have the most professional vape production team, project engineer team, sales team and customer service team in China. Our core value. We value the business health of all our customers as much as we value ourselves. We trust our customers as much as we trust ourselves. 7*24 hours online service
Q: How to order?
A: If you are interested in our products, please let us know what you would like to order, quantity, color, etc. We will issue a pro forma invoice (PI) for your order to confirm. Once we receive your payment, we will deliver the goods as soon as possible. Payment method: Paypal, Western Union , T/T, etc.
Q: Delivery time?
A: Samples in 2 working days. Wholesale 3-8 working days, depending on the quantity. OEM within 7-10 working days after receiving your sample confirmation
Q: Aftersale Service?
A: 6 months warranty on batteries; 3 months warranty on cartridges. Faulty items will be replaced in the next order. Choose the fast and cheapest shipping method for you. Report tracking information to you until you receive your package.