Q: Are you trading company or manufacturer
A: We are factory.
Q: Do you provide samples ? Is it free or charged?
A: We don't offer samples for free, it shall be charged. We can refund the sample fees if your repeated order is with big quantity.
Q: About customization?
A: ODM/OEM business partner will be warmly welcomed.
Q. How about your delivery time?
A: Generally, it will take 45 days after receiving deposit. The specific delivery time depends on the items and the quantity of your order.
Q;What is the product warranty?
A:We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.
Q:Can you supply the relevant documentation?
A:Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
Q: How do you make our business long-term and good relationship?
A:1.We keep good quality and competitive price to ensure our customers benefit ;
2.We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.