Q1:Are you a manufacturer or trading company?
A2: We are professional manufacturer for more than 20 years and have a Independent trade department.
Q2: I want to buy sample or small order how to order?
A2: Order directly, or send inquiry to us.
Q3: I want to order in bulk, how do I order?
A3:Bulk ordering can also be completed on alibaba, but buyers need to contact us in advance (Send inquiry or TM consultation), we will have a professional customer service to answer your questions.
Q4: What are your payment methods?
A4:Two situations:
1)Samples must be paid in full (sample fee + shipping), and delivery will be scheduled within 3-5 days after payment. Payment method: Credit/ Debit Card, Wire Transfer-T/T, Paypal. Western Union.
2)For bulk orders, we usually use a T/T 30% deposit. After the shipment is completed, the remaining 70% of the payment is made.
Q5:Can l mix items in one container?
A5:Generally we try to satisfy all request from clients, you can mix 5 items, if you want mix more, please allow us to check it again.
Q6:How do you guarantee the quality of the product?
A6: First of all, we can't guarantee that every product is perfect. There is no problem, but we will try our best to do the best. Usually the products are produced in batches. Due to various reasons, individual products may be paralyzed. We will carry out strict inspection before leaving the factory.Alibaba also has the service to inspect the products. We will cooperate with all the
requirements of the customers.
Q7:If I want to customize other colors or sizes?
A6:No problem, we can customize the product according to the customer's needs, but need to order quantity, the order quantity is different for different products.
1. About the price:
*Sample or Retail price does not include shipping cost
*Total purchase price = sample fee + freight
*Bulk prices can be discounted, please let us know the quantity you need to buy! We will give the best price according to the quantity! Can provide (EXW, FOB, CIF) About CIF, please tell us the name of your port, we would like to inquire about freightcharges for freight forwarding. Due to fluctuations in freight rates, the valid period of the quotation is 1-2 weeks. If you are a bulk buyer and want to order a sample first, and then place a second batch order, we can refund the sample fee.
2. About transportation:
Sample transportation method as follow:
1. If you are a one-person buyer, the usual method of transportation is by air. Please note that because our factory produces furniture products, some products will be larger in volume and weight. Air freight may be more expensive than the goods themselves. You need to bear the cost of this part. If you are willing to accept, Winnie can help you to check the shipping cost. (Usually the cost is between 100-200 USD depending on the country)
2. Russian special line railway transportation, our factory has cooperative logistics providers, because the air freight to Russia is very high, we can check the railway cost for customer. (Usually between $ 100-$150)
3. The customer has its own agent or warehouse in China. This method is the most cost-effective. We only need to check the cost of the single item to the customer's designated place (domestic shipping cost, usually $8 ). Please send the specific address and Winnie will help you check the cost.
The biggest advantage of our factory is that for wholesalers to have their own design drawings, we support free customization, andthe cost of customized samples can be refunded for the next order in bulk.