Q: Are we a factory or a trading company?A: We are A factory.
Q: Do you provide samples?A:To provide samples. The sample cost will be collected first but will be refunded on your bulk order (to be negotiated)
Q: What is the lead time?A:It depends on the order quantity and the season you place the order.
Usually we can ship within 7-15 days for small quantity,
and about 30 days for large quantity.
Q: How do I order?Answer: after confirmation of quotation, proforma invoice will be sent to you for confirmation and deposit.
Q: What kind of services do you offer?A: We provide ODM, OEM service, and welcome you to be our product agent
Q: What are the terms of payment?A:TT, Western Union, PayPal or Alipay (30%-50% deposit, balance before delivery)
Q: How can I inspect the goods?A: Please ask your inspection agent to inspect it, or we can give you A test report with photos by our QC.
Q: What is your after-sales service?
A: Within 7 days after receipt of the goods (according to the receipt date of the waybill), if you find the quality of the
products with problems, please contact us in time:
B:Considering that it is impossible for customers to check all the products one by one after receiving the goods, we allow 7 days
after receiving the goods if any quality problems are found, we can replace the goods or return them to you.
Q: Can I customize the LOGO?Warmly welcome OEM & ODM. We support customized text, logo, headset cover model.