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Q1:How to place an order ?
A:Please contact us with the products you like, Provide Model No.,QTY,Color,then Our customer service will draft the order with payment link for you.

Q2: Are you a factory or trading company?
A: Our company is a subsidiary of Jinzhiwen Group which Focus on internatianal business.Our Group have a factory cover 30,000 square meters which focus on smart products.

Q3:What kinds of products do you offer?
A:We provide smart door lock,Hotel lock,and Home automation products. For more information,pls leave us a msg,we will share our catalog with you .

Q4: How long do you need to make a samples?
A:We will dispatch within 3 business days.

Q5:Do you accept small quantity customization?
A:Yes, we can provide LOGO print service for your sample also. We offer our customers with the great support for their different demand.

Q6:What kind of pre-sale and after-sale service can you offer us?
A:We can provide you with Live video demonstration of product performance, and after-sales like installation, parts replacement, and system Ops,we have proffesional engineers to make a video guidance.