1.Can I get samples?
Sure. We usually provide exiting sample for free. But a little sample charge for custom designs. Samples charge is refundable when order is up to certain quantity. We usually send samples by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our papal, we will ship with our account. It takes about 2-4 days to reach.
2.How long is the sample lead time?
For existing samples, it takes 2-3 days. They are free. If you want your own designs, it takes 5-7 days, subject to you designs whether they need new printing screen, etc.
3.How long is the production lead time?
It takes 30 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.
4. What format of the file do you need if I want my own design?
We have our own designer in house. So you can provide JPG, AI, cdr or PDF, etc. We will make 3D drawing for mold or printing screen for your final confirmation based on technique.
5: What’s your payment term?
For sample order, we prefer 100% payment before production. For mass production order, 30% deposit and 70% balance before delivery.
Send for inquiry which size you need before place order, thanks!