Q2.What about the lead time?
Sample needs 3-7 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also
optional.
Q5. How to proceed an order for led light?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
Yes, we offer 2years warranty to our products.
Q8: How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.
Q9:Can you provide ODM/OEM service ?
Yes,we have more than 10years experience in lighting business and we are sure can provide ODM/OEM service for customers.
Q10:which models sell best in your factory?
Led down light and spot are the best selling items in our factory.
Q11:what kind of certification you have?
We have CE ,RoHs,CCC,SAA,FCC
Q12:Are you a factory or trading company?
We are a factory, we provide ODM& OEM services.
We are the professional LED lighting manufacturer located in Zhongshan, China.
Q13:You have the ability to do independent research and development?
Our engineering department has 10 staffs, we have the R&D ability to make our products competitive. We also collect regularly customer feedback, products improvement and new product requirement. We also hold monthly new product launches