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WOWSEA Warranty Policies

Warranty Period:

• 2 YEAR from date of purchase on Paddle Boards


• 1 YEAR from date of purchase on Electric Pumps


• 90 DAYS from date of purchase on 2017- 2019 accessories


• 1 Year from date of purchase on 2020 or newer board accessories

Boards without Warranty:

• Board used for commercial purposes


• Boards bought in a bulk-order with a bulk-order discount


• Boards sold to someone under a different name then on the order


• Boards bought from a third party other than WOWSEASUP.com or the WOWSEA store on Amazon


• Boards purchased in the used condition from WOWSEASUP.com or the WOWSEA store on Amazon

Paddle Board Warranty covers Manufacturers Defects, Including:

• Seam leaks


• Extracted Handles


• Air bubbles between seams


• Obvious workmanship mistakes-out of box

Paddle Board Warranty does not cover Misuse or Natural disaster, including:

• Items that were lost or stolen


• Damage caused by normal wear and tear


• Damage to fin or fin box caused by impact to the fin


• Damage caused by overexposure/storage in direct sunlight


• Damage caused by impact to rocks, docks, shore-pound etc


• Damage to the valve caused by loosening the valve to deflate


• Damage caused by transporting an inflatable board on the top of a car


• Indents/texture on the PVC that is a result of the drop stitching construction


• Damage caused by mishandling: airline travel, improper loading/unloading into trucks, rolling or dragging on concrete etc

Accessories Warranty does not cover Misuse or Natural disaster, including:

• Color fading


• Accessories sinking


• Paddle filling with water


• Items that were lost or stolen


• Items used for commercial purposes


• Damage due to falling on the paddle


• Damage caused by use outside of its intended purpose


• Damage due to normal wear and tear, chips, cracks etc


• Damage caused by impact to rocks, docks, shore-pound etc


• Damage to bags caused by misuse: airline travel, improper loading/unloading into trucks, dragging on concrete etc