1. Are you manufacturer or a trading company?
We are an integrated industry and trade company with about 20 years of offline store experience, covering high quality, very competitive prices and global customers. At the same time, we have our own factory and some stable cooperative factories, and the factory has a professional production technical team.
2.Do you provide samples? Is it for free or extra?
We are glad to provide samples. For the trial order, sample fee is needed, but we are pleased to return sample fee to you in the formal order.
3.Is OEM available?
Yes, OEM is welcomed but different products have different MOQ to customize.
4.Can you help us to customize the product with our logo? How much will it cost?
Sure, we provide custom service if there are any fresh idea. About the price, which would be based on how much quantity you are going to make.
5.Are there other product choices available?
Of course, but we recommend that you take our normal colors in the first trial order. It is good for lead time if you want to test the quality quickly.
6.What are the normal export terms in your company?
Normally in terms of EXW, FOB.
7.How about the payment?
Trade Assurance, T/T, Visa, WesternUnion and Paypal all would be accepted.
8.How about the transportation?
Please inform us your instructions, either by sea, air or express. DHL, FedEx, TNT, UPS are all available. We cooperate with
professional forwarder to provide the best shipping cost, service and guarantee.
9.What's your lead time?
There are lots of inventory in our warehouse. We can send the stock products within one week. If there is out of the stock, we will notice you in advance about your order.
10.How about the after service of your product?
We have dedicated staff to follow up orders, test product quality, ensure timely delivery and reliable quality. Please don't
hesitate to contact us if you have any questions.