1. Q: Are you a factory or trading company?
A: Guangzhou CANNI Nail Art Co.,Ltd is OBM (Original Brand Manufacturer) company also with OEM/ODM service. We are looking for
professional distributor/agent/representative all over the world.
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2. Q: How can I be your agent? Which countries did you sign the agent contract?
A: For agent details, please contact Ms. Hayley, CANNI have signed agent cooperation with our CANNI brand gel polish in following
countries: Jordan ,Israel,Hungary,Puerto Rico,Greece, Bulgaria, Cyprus, Romania, Algeria,Colombia,Morocco,Kazakhstan.. Welcome to join us.
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3. Q: Where is your factory located? How can I visit there?
A: Guangzhou City, China; 20min by car to Guangzhou Baiyun Airport and 2h by train to Hong Kong.
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4. Q: What is the material of your products?
A: UV Curable Polyurethane Resin etc. We also can customize as your formula.
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5. Q: How can I get samples?
A: Free samples are available but shipping cost will be paid for customers, more details please contact Ms. Hayley freely.
And we recommended you to order single color samples (one piece available with free shipping) via our new aliexpress store:
http://canni.aliexpress.com
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6. Q: What's lead time and shipping time?
A: For sample order, 1-3 days lead time, for general large order,3-7 days lead time. We send goods by FedEx,DHL,TNT etc express
normally, 3-5 workdays as delivery time. This way is a little expensive but fast and safe for uv gel products.
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7. Q: How about the quality control?
A: CANNI Professional Quality Inspection Department always paid great importance for QC.
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8. Q: How can I make a order & payment?
A: Please contact Ms. Hayley (Whatsapp/WeChat: +8613710803611) for professional service. Our company accepts T/T, West
Union,PayPal etc payment.
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9. Q: How about the after-sale service?
A: Please contact Ms. Hayley by email/whatsapp/Tel or skype, any question will be responded accordingly within 24hours.
( Saturdays, Sundays &. Holidays excepted )
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10. Q: How about import customs fee?
A: Please pay attention: Our sales will declare the value as customer's require normally.
Import duties, taxes and charges are not included in the item price or shipping.
These charges are the buyers' responsibility.
Please check with your country customs office to determine what these additional cost will be prior to bidding/buyying and confirm
if you have good customs clearance solution.
If the goods were turned back or destroyed for unable customs-clearance, the related cost will be paid by customers.